Effective August 17, 2026

Terms of Service

These Terms govern access to HeatLedger, a digital software-as-a-service product operated by HeatLedger. By creating an account or subscribing, you confirm that you are at least 18, have authority to act for your organization, and agree to these Terms and our Privacy Policy.

1. The service

HeatLedger helps organizations maintain written heat-plan versions, jobsite records, remote weather-screening records, action attestations, training records, and reviewable evidence packets. Features and limits vary by plan.

2. Safety and legal boundary

HeatLedger is a recordkeeping and workflow tool. It is not legal advice, does not certify compliance, does not replace a qualified safety professional or onsite temperature/WBGT measurement, and is not an emergency alert system. The employer remains responsible for conditions, procedures, training, emergency response, and applicable law.

3. Accounts and truthful records

You must provide accurate account information, protect credentials, and ensure users submit only actions or training that actually occurred. You may not falsify, backdate, misattribute, or use HeatLedger to threaten, deceive, or unlawfully monitor workers. Submitted factual records may be immutable; corrections may preserve the original audit trail.

4. Plans and automatic renewal

Free, Basic, and Pro features and current USD prices are displayed on our Pricing section. Paid subscriptions are billed monthly or yearly in advance and automatically renew at the end of each billing period until canceled. By purchasing, you expressly authorize recurring charges for the selected plan. Applicable tax may be added at checkout.

5. Payment processing

Waffo Pancake is the merchant of record and processes checkout, payment methods, tax, invoices, refunds, and recurring billing. Your statement or receipt may identify Waffo and HeatLedger. We do not store complete payment-card data.

6. Cancellation

You may cancel online at any time through the Waffo consumer portal using the email used at checkout. Cancellation stops future renewal; paid access continues until the end of the current billing period unless law requires otherwise. You may also contact support@heatcomply.pro for help.

7. Refunds

Refund eligibility and the request process are described in our Refund Policy, which forms part of these Terms. Mandatory consumer rights continue to apply.

8. Customer content

You retain ownership of content submitted to your workspace and grant us a limited license to host, process, and display it only as needed to provide, secure, and support the service. You are responsible for having the authority and lawful basis to submit workplace information.

9. Acceptable use

You may not break the law; infringe intellectual-property or privacy rights; probe or bypass security; distribute malware; abuse the service; scrape it at scale; resell access without permission; impersonate another person; or use HeatLedger to create fraudulent evidence.

10. Availability and changes

We may improve, modify, suspend, or discontinue features. We do not promise uninterrupted operation or that third-party weather, email, hosting, or payment services will always be available. Material plan or price changes will be communicated before they apply to a future renewal where required.

11. Disclaimers and liability

The service is provided “as is” and “as available” to the extent permitted by law. We disclaim implied warranties. To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages. Our aggregate liability relating to the service will not exceed the amount paid for HeatLedger during the 12 months before the event giving rise to the claim.

12. Suspension and termination

We may suspend or terminate access for material breach, fraud, security risk, unlawful use, or legal requirement. You may stop using the service and request account deletion. Terms that by nature should survive termination—including payment obligations, record integrity, disclaimers, and liability limits—remain effective.

13. Contact

Support, billing questions, cancellation help, legal notices, and security reports: support@heatcomply.pro.