Customer support
Help with HeatLedger.
Contact us from the email associated with your account. Include the workspace name and a concise description; never email passwords or full card numbers.
Product support
Questions about accounts, jobsites, plans, attestations, training records, or evidence packets.
support@heatcomply.proBilling and invoices
View orders, download invoices, update billing information, or inspect subscription status through Waffo.
Open billing portal →Cancel online
Use the purchase email to request a Waffo Magic Link. Cancellation takes effect at the end of the current paid period.
Manage subscription →Refunds and privacy
Read the applicable policy before sending a request.
Safety emergency? HeatLedger is not an emergency channel. Follow the employer’s emergency plan and contact local emergency services where appropriate.